NBKC Bank Review 2024

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The bottom line: NBKC Bank is a strong online financial institution because it has low minimum opening deposits and low fees on most accounts. But it's not a good match if you like in-person banking, unless you live in Kansas City, MO. You can also earn higher rates at the best online banks right now.

NBKC Bank Review: Overall Rating

NBKC Bank Pros and Cons

About NBKC Bank

NBKC is an online bank, but you can bank in person if you live near a branch near Kansas City, Missouri. You have free access to over 37,000 MoneyPass ATMs. If you use an out-of-network ATM and the provider charges a fee, NBKC will reimburse up to $12 per month.

The NBKC mobile app has received 4.4 out of 5 stars in the Apple store, and 4.1 out of 5 stars in the Google Play store.

You can call customer support Monday through Friday, 8 a.m. to 5 p.m. CT. NBKC doesn't offer customer support on weekends.

All of your deposits are FDIC-insured for up to $250,000, or $500,000 for a joint account.

Is NBKC Bank Trustworthy? 

The Better Business Bureau gives NBKC Bank an A+ rating. A great BBB score signals that a company is honest in its advertising, is transparent about business practices and responds effectively to customer complaints.

NBKC doesn't have any current public scandals. Between the clear history and strong BBB score, you may decide you're comfortable banking with the company.

NBKC Bank FAQS

NBKC Bank Reviews

NBKC Everything Account

The NBKC Everything Account is a hybrid checking/savings account that pays 1.75% APY (Annual Percentage Yield) on all account balances.

You might find that keeping your spending and saving money all in one account simplifies your finances. You can also set up individual savings goals in your account, like "Emergency Fund" or "New Car" to track your progress and keep yourself from dipping into your savings.

You may or may not like how the overdraft rules are set up, though. On the plus side, NBKC doesn't charge overdraft fees. If your purchase would overdraw your account, NBKC will just deny the transaction. However, this could put you in a tough spot if you need to overdraw funds but don't have the option.

NBKC CD

NBKC Bank has a variety of CDs, but the minimum opening deposit varies depending on the term you choose. You also can find higher interest rates at other online banks.

NBKC Money Market Account

The NBKC Money Market Account is an overall strong option if you're looking for a money market account. This account pays a solid interest, and unlike many banks, NBKC doesn't require a minimum opening deposit.

The main appeal of a money market account over a traditional savings account is that it typically makes it easier to access your money than a savings account does. NBKC sends you both a debit card and paper checks, making it especially easy to tap into your savings.

How NBKC Bank Compares

NBKC Bank vs. Ally Bank

NBKC and Ally both give you the ability to set and name savings goals. Ally has a separate savings and checking account, so if you prefer to keep it all in one account, then you might like NBKC.

You also might prefer NBKC if earning a decent interest rate on your checking balance is important to you. Ally pays interest on your checking account, but it may not be as high as what the NBKC Everything Account pays. Ally may be a better choice if you'd like to earn a high interest rate on a savings balance, though. Ally savings rates pay 4.20% APY.

Ally also has good customer service. You can contact a live representative 24/7, either over the phone or via online chat. Its mobile app is also very robust, with mobile check deposit and ATM locator features

Ally Bank Review

NBKC Bank vs. Capital One 360

Capital One doesn't have a money market account, so you'll want to go with NBKC if having a money market account is important to you. And although Capital One pays interest on your checking account, it isn't as high as what NBKC pays.

Unlike NBKC, Capital One lets you open separate checking and savings accounts for minors, so it could be a good bank for families.

You also may prefer Capital One if you want more customer service options. Its phone hours are extensive, and you can chat online with a live representative 24/7.

Capital One 360 Review

Why You Should Trust Us: How We Reviewed NBKC Bank

For our  NBKC Bank review, we used our bank account methodology and certificate of deposit methodology. We rate each account on a scale from 0 to 5.

We evaluate ethics, mobile apps, and customer service for every type of account. Other factors we consider depend on which type of account we're reviewing. For example, we look at early withdrawal penalties for CDs, and whether you have easy access to money through a debit card or checks for money market accounts. 

Laura Grace Tarpley, CEPF

Personal Finance Reviews Editor

Laura Grace Tarpley (she/her) is an expert in mortgage rates, refinance rates, lenders, bank accounts, and borrowing and savings tips for Personal Finance Insider. She worked on  Business Insider's "The Road to Home" series, which won a Silver award from the National Associate of Real Estate Editors.She has written about personal finance for over seven years. Before joining the Business Insider team, she was a freelance finance writer for companies like SoFi and The Penny Hoarder, as well as an editor at FluentU.

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Sophia Acevedo

Banking Editor

Sophia Acevedo is a banking editor at Business Insider. She has spent three years as a personal finance journalist and is an expert across numerous banking topics. ExperienceSophia leads Personal Finance Insider's banking coverage, including reviews, guides, reference articles, and news. She edits and updates articles about banks, checking and savings accounts, CD rates, budgeting, and general saving. Sophia was also a part of Business Insider's 2024 series "My Financial Life," which focused on telling stories that could help people live and spend better.Before joining Business Insider, Sophia worked as a journalist at her college newspaper and was a freelance writer. She has spent seven years writing and editing as a journalist.Sophia was nominated for an Axel Springer Award for Change in 2023 for her coverage of ABLE accounts, tax-free savings accounts for people with disabilities. She was also a winner of a 2018 California Journalism Awards Campus Contest for her photography.She loves helping people find the best solutions for their unique needs and hopes that more people will find the tools to solve their financial problems. She’s inspired by stories of everyday people adapting to their financial circumstances and overcoming their fears around money.ExpertiseSophia's expertise includes:

• Bank accounts
• Savings and CD rate trends
• Budgeting
• Saving
• How banks operate

EducationSophia graduated from California State University Fullerton with a degree in journalism and a minor in political science.Sophia is a member of the National Association of Hispanic Journalists.She is an avid reader across a variety of genres, and she started running in 2021. She ran in the 2024 Los Angeles Marathon.

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Evelyn He

Compliance and Operations Associate

Evelyn He is a Compliance and Operations Associate on the Personal Finance team to ensure content accuracy and editorial independence so readers get up-to-date and objective financial advice.The compliance team's mission is to provide readers with fact-checked and current stories so they can make informed financial decisions. The team also works to minimize risk for partners by ensuring language is clear, precise, and fully compliant with regulatory and partner marketing guidelines that align with the editorial team.

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